The Problem Management Process Template provides a straightforward process for identifying, escalating, and resolving problems in a structured manner. This document aims to provide an overview of the problem management process, including each phase's different steps, roles, and responsibilities.

Steps of problem management:

• Define the problem
• Identify root cause
• Develop a solution(s)
• Implement the solution
• Evaluate effectiveness and identify future issues, if any

Format- MS- Word

Template Details:

The template covers the following sections-

• Document control
• Approvals
• Objectives
• Scope
• Interface with other products
• Problem management process flow
• Process description of problem management
• Key contacts and escalations