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ITIL Docs is part of Techno-PM Pvt Ltd

ITIL Docs aims are providing quality articles and templates on ITIL (Information Technology Infrastructure Library) and ITSM (Information Technology Service Management).

Techno-PM was founded in 2011 by Swapnil Wale an IT and Project Management Professional based in Sydney, Australia. Techno-PM owns a portfolio of assets which include www.techno-pm.com, www.itil-docs.com and www.techno-docs.com.

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SACM ITIL – Template
Service Asset and Configuration Management plan is a high-level document which provides guidance on the SACM activities that ...
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Known Error Record Template | ITIL Problem Management
Known Error Record Known error is an error that is known to the IT infrastructure and that has occurred before, and one that ...
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ITIL Problem Management
Problem management is the standardized process for managing problems and known errors by identifying the root cause of the ...