Welcome to ITIL Docs

ITIL Docs is part of Techno-PM Pvt Ltd

ITIL Docs aims are providing quality articles and templates on ITIL (Information Technology Infrastructure Library) and ITSM (Information Technology Service Management).

Techno-PM was founded in 2011 by Swapnil Wale an IT and Project Management Professional based in Sydney, Australia. Techno-PM owns a portfolio of assets which include www.techno-pm.com, www.itil-docs.com and www.techno-docs.com.

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From our blog
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6 Ways Artificial Intelligence Can Transform ITSM Tools| | Artificial Intelligence (AI)
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The similarities and differences – ITIL and VeriSM
VeriSM targets to promote service management at the corporate level. Similar to ITIL 4, it recommends powering Agile, Lean, ...
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IT Service Management roles and responsibilities
“IT Service Manager” is accountable for IT services overall. The criterion as such sets transparent requirements that must be ...