ITIL v4 Bundle is a comprehensive and integrated set of best-practice process templates for the successful provision of IT services. The ITIL v4 Bundle covers the full lifecycle of service design, transition, operation, and continual improvement. The templates are based on the latest edition of ITIL (v4) and have been developed in collaboration with experienced ITSM professionals.
ITIL v4 Bundle is an online resource that provides users with access to the latest version of the IT Service Management framework, ITIL v4. The bundle includes a variety of templates and resources that allow users to learn about the principles and practices of IT service management, and to apply them in their own organization.
Format: MS Word
Features: Templates Included
- Service design.
- Software development and management.
- Infrastructure and Platform management.
- Workforce and talent management.
- Architecture Management.
- Knowledge management.
- service validation and testing.
- Availability management.
- Strategy management.
- Demand management.
- Relationship management.
- Service Continuity Management Process.