ITIL Incident Report Template

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ITIL Incident Report Template
ITIL Incident Report Template

ITIL Incident Report Template

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The ITIL Incident Report Template is a Word template that can be used to document any incident. This template includes fields for the date, time, description of the incident, and resolution information. It also has an area for adding additional comments about the event as well as action items or follow-up tasks from this event.

Template Details :

Format: MS Word

The template consists of the following sections.

  • Initial Incident details 
  • Detailed Incident Information
  • Incident Description
  • Business Impact 
  • corrective action Taken 
  • Lesson Learned
  • Knowledge Management

 

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