ITIL® 4 Foundation Certification Training Course

This ITIL certification introduces learners to ITIL 4, the newest version of the ITIL exam, to understand and improve an IT-enabled enterprise. This ITIL V4 certification training will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.

ITIL Certification Course Overview

This ITIL foundation provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.

Training Key Features

  • 19 PDUs for self-paced learning
  • 30 chapter-end quizzes 
  • 22 PDUs for online flexi pass 
  • Four simulation exams

Skills Covered 

  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • ITSM efficiency
  • Four simulation exams
  • 15 ITIL best practices


The ITIL certification training is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 40-percent more than their non-certified peers.

Training Options


  • One year access to high-quality self-paced       eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • 24x7 learner assistance and support

No exam voucher.


  • Everything in Self-Paced Learning, plus
  • ITIL 4 Foundation exam voucher included

Exam voucher included.


  • Everything in Self-Paced Learning, plus
  • 90 days of flexible access to online classes
  • Live, online classroom training by top instructors and practitioners

Exam voucher included.

Course Curriculum 

Exams and Certifications 

Training FAQ