The Availability Management Process Template is a comprehensive resource that provides a step-by-step guide for establishing and managing an availability management process. The template includes instructions for defining roles and responsibilities, setting up communication channels, defining process parameters, and creating and managing incident and outage reports.
ITIL Availability Management Process Template is a pre-configured, easy to use solution that provides you with the ability to manage availability by defining and initiating changes, assessing and repairing incidents and service requests, and managing problem resolutions. The template integrates with your current environment and helps you configure ITIL best practices for availability management processes.
Format: MS Word
- Capacity Management.
- IT Service Continuity Management.
- Disaster Recovery Planning.
- Infrastructure and Application Monitoring.
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