All other independent and adhoc templates in the process of ITIL and Cobit frameworks.
Prologue to Knowledge Management: Knowledge Management is a premeditated process of establishing, organizing, maintaining, and sharing knowledge and expertise in an organization. The primary objective is to enhance efficiency and retain data within the company. Usually, it is referred to as training and development or for their customers. It includes a process of establishing, sharing […]
I.Strategy Management in IT Service: Strategy Management for IT service is an approach of specifying and maintaining the 4 p’s viz: perspective, position, plans, and patterns of an organization concerning services offered and management of services by an organization. The main purpose of strategic management inIT is to ensure that a strategy is established, preserved, […]
ITIL and Six Sigma Introduction: ITIL and Six Sigma are presently been employed in Information Technology to accomplish quality service management. ITIL and Six Sigma have their own advantages and can be utilized individually. Many organizations are finding it useful to adopt these two methods at the same time to enhance the quality of IT […]
Prologue to Service Management: Service management is a customer-oriented approach to providing information technology. Service management concentrates on giving value to its clients and customers thus building customer relationships. It provides a work plan process to arrange IT-related activities and their interrelationship of IT professionals with clients and end-users. Download ALL ITIL Templates Services […]
Brief Explanation of Enterprise Architecture: Enterprise Architecture Management (EAM) is a managerial process that develops, maintains, and uses a set of procedures, standards of architecture, and administrative regimes that provide direction and realistic assistance in designing and implementing an enterprise formation to achieve its vision, strategic plans, and goals. This approach includes the process of […]
Prologue to Capacity Management and Availability Management (CAM): The capacity and Availability management field involves setting up and oversight of capacity and availability at a reasonable cost with proficient utilization of resources. This process is performed by various levels in an organization across allied services. Download ALL ITIL Templates It includes and serves the underneath […]
What is Security Management? Security Management in an organization serves an important function that enables the safe operation of the applications to protect all forms of information in devices and on the cloud, safeguards the entire organization from technology-based risks to people, processes, and continuously implementing and maintaining Security management substantially increase resilience to cyber […]
Application management is to assist the business operations of an organization, in supporting them in designing and establishing new applications, and to support and enhance existing applications. Download ALL ITIL Templates Introduction to Application Management: Application Management is the operations of services that is responsible for assisting and controlling applications throughout the process. This process […]
IT Governance Frameworks COBIT ( Control Objectives for Information and Related Technologies )and ITIL (Information Technology Infrastructure Library) are popular frameworks used for governance in IT Service Management (ITSM). Individually, they look at the Information Technology (IT) enterprise through a slightly different lens. When utilized together, they offer guidance for the effective management of IT […]