Category: Uncategorized

All other independent and adhoc templates in the process of ITIL and Cobit frameworks.

6 Ways Artificial Intelligence Can Transform ITSM Tools| | Artificial Intelligence (AI)

AI isn’t a buzzword anymore. It’s impacting every aspect of our lives. In the field of IT service management as well, AI is turning out to be a serious disruptor. As a result, IT managers have many opportunities to exploit by leveraging AI and machine learning. In this article, learn how AI is expected to […]

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The similarities and differences – ITIL and VeriSM

VeriSM targets to promote service management at the corporate level. Similar to ITIL 4, it recommends powering Agile, Lean, DevOps, ITSM, and so on. As needed to achieve business goals. It also stresses understanding arising technologies and their impact on business and service management. VeriSM establishes management to bring those concepts together, identify and gauge […]

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IT Service Management roles and responsibilities

“IT Service Manager” is accountable for IT services overall. The criterion as such sets transparent requirements that must be achieved by the organization. In order to meet the ISO 20000 requirements. Download ALL ITIL Templates Differentiation between ITIL and ITSM: Information Technology Infrastructure Library is the most recognized and approved body of IT Service Management. […]

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ITIL Implementation Challenges| Ways to Overcome with ITIL

In the present IT Service environment, many organizations faced significant difficulties due to a lack of methodologies, procedures, systems, and policies that demanded a drive towards executing a machine-driven ITIL solution that includes IT service management (ITSM) practices and policies. The issues faced during the development phase are manual processes for accessing provisioning, absence of […]

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ITIL4 Certification | Sketch to ITIL4 Certification | What’s new in ITIL4?

ITIL Certification offers a modular methodology to the ITIL system and it comprises of a series of degrees that is concentrated on different facets of ITIL best expertise to various qualifications in-depth and detail. ITIL V4 certification is designed as a foundation to ITIL 4 which allows users to view IT service management over the […]

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DIKW Model |Data Information Knowledge Wisdom|DIKW Model in ITSM

Under the Service Transition Segment of ITIL Knowledge Management, the DIKW  model is a fundamental concept. When we accumulate raw data, it comes in a topsy-turvy manner. DIKW pyramid explains how the data can be refined and transformed into Information, Knowledge, and Wisdom with a constituent of actions and decisions. Download ALL ITIL Templates Prologue […]

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Enterprise Asset Management-EAM

The role of technology has changed over the years and it is now the most strategic part of every organization. Technology has grown from supporting business processes to the underlying driver for almost every product or service consumed. As technology has increased its presence throughout every organization, there is a need to broaden IT Asset […]

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Technology Asset Management – TAM

The role of technology is increasing at a rapid pace, one unseen in history. In the past, technology was reserved for the IT group. Technology has moved from operations to a strategic seat at the C-suite table in the past two years. This has translated into the need to view each piece of technology like […]

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IT Operations Management

IT Operation Management is the primary branch of the service Operation Module of ITIL processes. ITOM is accountable for administrating the capacity, performance, and accessibility of the resources utilized in the organization’s IT infrastructure. Download ALL ITIL Templates IT Operation management ITOM alludes to managing all the technical components and application needs within the organization. […]

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Why new ITIL V4?

ITIL V4 assists businesses directly into the technological era of digital services. To help organizations in their movement to their new world of digital transformation, ITIL V4 offers a practical and flexible basis by supporting them to align their individuals, digital and physical facilities to fight during complex modern landscapes. Download ALL ITIL Templates Brief […]

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